Recent updates
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Mobile - How do I use the filters when looking for work in the Tech Portal?
Updated onArticleMOBILE TRAINING Mobile Technician Overview/Navigation for the Mobile App
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2/7/2023
Updated onArticleAs always, there has been a ton of work done to support future releases. We are waiting to communicate those until the entire functionality can be released at once.
RELEASE NOTES / SOFTWARE UPDATES What is New in eFACTORYPRO? 2023 Release Notes
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Mobile App - As a Technician, how do I add feedback to Steps?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
MOBILE TRAINING Mobile Technician Editing and Completing Work Orders/Tasks in the Mobile App
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1/23/2023
Updated onArticleAs always, there has been a ton of work done to support future releases. We are waiting to communicate those until the entire functionality can be released at once.
RELEASE NOTES / SOFTWARE UPDATES What is New in eFACTORYPRO? 2023 Release Notes
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Mobile App - How long does the Customer Portal keep me logged in?
Updated onArticleMOBILE TRAINING Mobile Customer Mobile Customer
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Mobile App - As a customer, if I use a "Generic" Login, how do ATS personnel know who created the Work Order?
Updated onArticleMOBILE TRAINING Mobile Customer Mobile Customer
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Mobile App - As a Technician, what do I need to know about Adding Task Activity Subtypes?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
MOBILE TRAINING Mobile Technician Overview/Navigation for the Mobile App
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Mobile App - As a Technician, how do I view equipment service history?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
MOBILE TRAINING Mobile Technician Overview/Navigation for the Mobile App
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Mobile App - As a Technician, what info will I see under the EVENTS icon on a Task?
Updated onArticleUser will be able to: display all events for the work order from client on the Work Order in the Mobile App, mixed in with the rolled-up task events - and all sorted from Oldest to Newest select whether they see all events (work order and task mixed together) or just the work order events. select an event to see specific information about that event.
MOBILE TRAINING Mobile Technician Overview/Navigation for the Mobile App
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Mobile App - As a Technician, how can I set my default site location?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
MOBILE TRAINING Mobile Technician Overview/Navigation for the Mobile App