1. Customer Work Module
15 Articles
- 1.1 As a Customer, what are some of the Key Navigation Points of the Work Module?
- 1.2 As a Customer, how do I create a Work Order to report an Equipment Malfunction?
- 1.3 As a Customer, how do I put in a Work Order that is NOT related to an Equipment Malfunction in the Portal?
- 1.4 As a Customer, how do I put in a Work Order that is a Change Over in the Portal?
- 1.5 As a Customer, how long does the Work Module keep me logged in?
- 1.6 As a Customer, if I use a "Generic" Login, how do ATS personnel know who created the Work Order in the Work Module?
- 1.7 As a Customer, how can I export a list of my open work orders?
- 1.8 As a Customer, what is the easiest way to receive a notification once my Work Order is closed in the Work Module?
- 1.9 As a Customer, how do I access the TRAINING SITE for Work Module?
- 1.10 As a Customer, how do I print off a task in the Work Module?
2. Work Module: ESM
11 Articles
- 2.1 Equipment Status Monitor (ESM) Summary - Customer Work Module
- 2.2 ESM landing page according to user access - Customer Work Module
- 2.3 How do I display the Equipment Status Monitor in full screen? Customer Work Module
- 2.4 What does the Equipment Identifier button do in the ESM?
- 2.5 How do I sort by criticality in the ESM? - Customer Work Module
- 2.6 How do I see the total number of machines by status in the ESM? - Customer Work Module
- 2.7 How can I view all equipment in a sub-location in the ESM? - Customer Work Module
- 2.8 How do I identify Down Equipment in the ESM? - Customer Work Module
- 2.9 How do I get to the summary of a piece of equipment from the ESM?
- 2.10 How can I get to a Task or Work Order that is causing downtime from the ESM? - Customer Work Module