Essential Resources: To complete this training you must have access to eFACTORYPRO.
This article will take you through accessing the 493 training site.
There is a Training Site for the Customer Module that allows you to practice transactions without impacting your real metrics.
It is best to access the Customer Training Site through an In-private, Incognito, or Private Window on your browser to lessen the chance of running into difficulties from the Browser remembering your organizational credentials.
IE is no longer a supported browser.
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1. If you're using Mozilla Firefox, right-click on the logo and choose New Private Window.
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2. Enter the address for the Customer Training Site: https:\\work.efactorypro.com
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This will bring you to the sign-in page.
3. Initial Login = 493
4. Password = Peoria
5. Click Continue.
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6. You are now logged into the Training Site for the Customer Portal.
Feel free to practice any and all transactions.
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