eFactoryPro Wiki

1.6 As a Customer, if I use a "Generic" Login, how do ATS personnel know who created the Work Order in the Work Module?

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Steps in the screenshots correspond to the numbers in the headings.

Enter the URL for the portal into your browser address bar:

The majority of our customers use a generic login.

  • The Login is your 3-digit site number.
  • The password is the City in which your site is located, with just the first letter capitalized.

1. During the Work Order creation, you will be asked to Enter your First and Last name.

2. If you want to have notifications on this Task, enter your email.

3. This shows up in the "Requester" field in the Work Order Summary so that the ATS Technicians know who to contact if they have questions regarding the work to be done.

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