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1.8 As a Customer, what is the easiest way to receive a notification once my Work Order is closed in the Work Module?

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Essential Resources: To complete this training you must have access to eFACTORYPRO.

This article will take you through getting the notification of a work order that had been marked canceled/complete.

During Work Order creation, you have the ability to request email.

  • eFACTORYPRO checks to confirm that the address is in a valid format.
  • When an email address is entered in this field, that address will receive a notifications when the Work Order is Closed.
  • Below is an example of what a user will get in their email after completing a Work Order/Task.
Inbox - rprouty@advancedtech.com - Outlook

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