Recent updates
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Mobile App - As a Technician, when do I need to enter a Reason for Variance?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
MOBILE TRAINING Mobile Technician Editing and Completing Work Orders/Tasks in the Mobile App
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Mobile App - As a Technician, can I see/edit/delete hyperlinks and attachments that have been added to a Task?
Updated onArticleAny link or attachment that has been added can only be deleted by the created user or someone with Supervisor access.
MOBILE TRAINING Mobile Technician Editing and Completing Work Orders/Tasks in the Mobile App
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Mobile App - As a Technician, what do I need to know about the ATTACHMENT section of the Task?
Updated onArticleSteps in the screen shots correspond to the numbers in the headings.
MOBILE TRAINING Mobile Technician Editing and Completing Work Orders/Tasks in the Mobile App
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Mobile App - As a Technician, how do I enter/stop/edit a Malfunction in the Mobile App?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
MOBILE TRAINING Mobile Technician Editing and Completing Work Orders/Tasks in the Mobile App
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Mobile App - As a Technician, how do I mark a Task as Hold-Waiting on Service/Production/Materials? (ATS does NOT manage inventory)
Updated onArticleMOBILE TRAINING Mobile Technician Editing and Completing Work Orders/Tasks in the Mobile App
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Mobile App - As a Customer, how can I view what progress has been made on my Work Orders?
Updated onArticleMOBILE TRAINING Mobile Customer Mobile Customer
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Mobile App - As a Customer, how do I add/edit/delete a Note to a Task?
Updated onArticleMOBILE TRAINING Mobile Customer Mobile Customer
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Mobile App - As a customer, how do I access the TRAINING SITE?
Updated onArticleMOBILE TRAINING Mobile Customer Mobile Customer
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Mobile App - As a Customer, what is the easiest way to receive a notification once my Work Order is closed?
Updated onArticleMOBILE TRAINING Mobile Customer Mobile Customer
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Mobile App - As a Customer, how do I put in a Work Order that is a Change Over?
Updated onArticleSteps in the screen shots correspond to the numbers in the headings.
MOBILE TRAINING Mobile Customer Mobile Customer