1. Overview/Navigation for the Mobile App
20 Articles
- 1.1 Mobile App - How do I log into the mobile app?
- 1.2 Mobile App - How I do I use the eFACTORYPRO Wikipedia Page?
- 1.3 Mobile App - Technicians: Basic App Navigation
- 1.4 Mobile App - Technician - Basics Guide
- 1.5 Mobile App - Navigating the My Work screen
- 1.6 Mobile App - As a Technician, how can I set my default site location?
- 1.7 Mobile App - Technician: Task and Work Order views
- 1.8 Mobile App - As a Technician, how do I use the filters when looking for work?
- 1.9 Mobile App - As a Technician, how do I find work? (Task Views)
- 1.10 Mobile App - As a Technician, how do I see the Cost Center associated with the Equipment?
2. Creating a Work Order/Task in Mobile App
7 Articles
- 2.1 Mobile App - As a Technician, how do I create a Work Order?
- 2.2 Mobile App - As a Technician, how do I add a Task to an MPRO Work Order?
- 2.3 Mobile App - As a Technician, how do I mark a Task as Proactive?
- 2.4 Mobile App - As a Technician, how can I request a Service?
- 2.5 Mobile App - Is there an overview of how Malfunction/Downtime is calculated?
- 2.6 Mobile App - As a technician, when will I see affected equipment (Tool and Die equipment)?
- 2.7 Mobile App - What is the best way to find work in the mobile app (My Work/Tasks)?
3. Editing and Completing Work Orders/Tasks in the Mobile App
19 Articles
1 Checklist
- 3.1 Mobile App - Is there an overview of how Malfunction/Downtime is calculated?
- 3.2 Mobile App - As a Technician, how do I correct a Work Order that was incorrectly put in as "Down"?
- 3.3 Mobile App - As a Technician, how do I change the Equipment/Sub-Location on a Work Order?
- 3.4 Mobile App - As a Technician, what do I need to know about adding a Follow-Up Task?
- 3.5 Mobile App - As a Technician, what do I need to know about the STEPS section of the Task?
- 3.6 Mobile App - As a Technician, how do I add feedback to Steps?
- 3.7 Mobile App - As a Technician, what do I need to know about adding LABOR to the Task?
- 3.8 Mobile App - As a Technician, what do I need to know about the NOTES section?
- 3.9 Mobile App - As a Technician, how do I enter/stop/edit a Malfunction in the Mobile App?
- 3.10 Mobile App - As a Technician, how do I enter Repair Codes?
4. ESM - Equipment Status Monitor in the Mobile App
6 Articles
1 Checklist
- 4.1 Mobile App -Accessing the Equipment Status Monitor
- 4.2 Mobile App - Filtering the ESM in the Mobile App
- 4.3 Mobile App - How do I identify Down Equipment in the ESM?
- 4.4 Mobile App - How do I get to the summary of a piece of equipment from the ESM?
- 4.5 Mobile App - How can I get to a Task or Work Order that is causing downtime from the ESM?
- 4.6 Mobile ESM Practice Session
- 4.7 Mobile App - Equipment Status Monitor (ESM) Summary
6. Using the Offline Mode in the Mobile App
4 Articles
- 6.1 Mobile App - How do I activate/deactivate Offline Mode?
- 6.2 Mobile App - How do I download a task to use in Offline Mode?
- 6.3 Mobile App - How do I see my downloaded tasks that are available for Offline Mode?
- 6.4 Mobile App - How do I know if my changes/work on a task synced after working in Offline Mode?
7. Managing Parts in the Mobile App
10 Articles
- 7.1 Mobile App - What do I need to know about Adding/Consuming Parts?
- 7.2 Mobile App - As a Technician, how do I add a part to a Task?
- 7.3 Mobile App - As a Technician, how do I Request a NEW PART?
- 7.4 Mobile App - How do the filters work on the Parts Search screen?
- 7.5 Mobile App - What do the tiles mean on the Selected Part screen (As Selected, Faster Lead Time, Custom)?
- 7.6 Mobile App - When does EFP mark a Task as HOLD/Waiting on Materials in the Mobile App?
- 7.7 Mobile App- How does Hold-Waiting on Materials work for sites not managing parts in EFP?
- 7.8 Mobile App - If some, but not all, of my parts are in stock, how does that look on the task?
- 7.9 Mobile App - As a Technician, how can I request a Service?
- 7.10 Mobile - As a Technician, how do I consume or cancel a part in the Mobile App?