Recent updates
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Which report will show me all the jobs ready to be scheduled? It's the Task Planning Report!
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
REPORTING/Power BI eFACTORY Report Documentation P/S Reports
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Mobile App - Filtering the ESM in the Mobile App
Updated onArticleMOBILE TRAINING Mobile Technician ESM - Equipment Status Monitor in the Mobile App
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Mobile App -Accessing the Equipment Status Monitor
Updated onArticleMOBILE TRAINING Mobile Technician ESM - Equipment Status Monitor in the Mobile App
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Mobile App - How do I install and update the eFP mobile app from the App Store (iOS)?
Updated onArticleMOBILE TRAINING Mobile Technician Installation of Mobile App
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Mobile App - How do I know if my changes/work on a task synced after working in Offline Mode?
Updated onArticleUsers will see an update message for each update they did offline.
MOBILE TRAINING Mobile Technician Using the Offline Mode in the Mobile App
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Mobile App - How do I see my downloaded tasks that are available for Offline Mode?
Updated onArticleIt is important to remember that users will ONLY see whats been downloaded when in offline mode. So if you see ZERO work on your home screen take a look at that offline toggle!
MOBILE TRAINING Mobile Technician Using the Offline Mode in the Mobile App
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Mobile App - How do I download a task to use in Offline Mode?
Updated onArticleMOBILE TRAINING Mobile Technician Using the Offline Mode in the Mobile App
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Mobile App- How does Hold-Waiting on Materials work for sites not managing parts in EFP?
Updated onArticleIf your site's inventory is purchased and tracked in EFP, the system automatically validates when material is not in stock, and places the Task on HOLD/Waiting on Materials until the part is received into stock. Because your site is not responsible for inventory, that validation is skipped in the system.
MOBILE TRAINING Mobile Technician Managing Parts in the Mobile App
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Mobile App - If some, but not all, of my parts are in stock, how does that look on the task?
Updated onArticleMOBILE TRAINING Mobile Technician Managing Parts in the Mobile App
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Mobile App - As a Technician, how can I request a Service?
Updated onArticleThis process can be done through the Work Module or it can be done by your Supply Chain Specialist (SCS) with a manual requisition through the CLIENT if it is during regular office hours. Please check with your SCS to see which way is preferable.
MOBILE TRAINING Mobile Technician Managing Parts in the Mobile App