Recent updates
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As a Supervisor, how do I re-open a REVIEWED Task/WO ?
Updated onArticleThis makes it even more important that you pay attention to what is happening when you review the task. Check all the badges that have a number greater than one. Be sure you are confirming the downtime, parts used, and if the RCA Codes and notes match what was originally requested in the work request.
Work Module Supervisor Functions in the Work Module Reviewing Work Orders
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As a Supervisor, how do I review a Canceled Task in the Work Module?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
Work Module Supervisor Functions in the Work Module Reviewing Work Orders
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As a Supervisor, how do I install the CLIENT (desktop version) from the Work Module?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
Work Module Supervisor Functions in the Work Module Fundamental Concepts
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Is there an overview of how Malfunction/Downtime is calculated in the Work Module?
Updated onArticleIt is always a good idea to stay on top of your data! If you update data older than 4 months, you will not see the changes until the following Monday (It refreshes Sunday overnight). If your data is older than 13 months, it may not be worth updating. The changes will not show up until the second day of the next month.
Work Module Supervisor Functions in the Work Module Fundamental Concepts
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As a Customer, how do I log into the Work Module?
Updated onArticleWork Module Customer Work Module Documentation Customer Work Module
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As a Customer, how do I submit feedback for improvement in the Work Module?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
Work Module Customer Work Module Documentation Customer Work Module
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As a Customer, how do I add a Note to a Task in the Work Module?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
Work Module Customer Work Module Documentation Customer Work Module
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As a Customer, how do I access the TRAINING SITE for Work Module?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
Work Module Customer Work Module Documentation Customer Work Module
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As a Customer, how can I export a list of my open work orders?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
Work Module Customer Work Module Documentation Customer Work Module
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As a Customer, how do I put in a Work Order that is NOT related to an Equipment Malfunction in the Portal?
Updated onArticleSteps in the screenshots correspond to the numbers in the headings.
Work Module Customer Work Module Documentation Customer Work Module