Steps in the screenshots correspond to the numbers in the headings.
Technician now have the ability to give feed back and/or rate the process or specific steps contained in a task.
Adding Feedback from the Feedback Icon:
1. Click on the Tasks tab and find your Task.
2. Select the Steps icon.
There will be 2 ways to add feed back. The user can can use the Blue Star icon button from the Steps Summary or the Blue Star icon button in each individual step.
3. If the user selects the Blue Star icon button from the Steps Summary menu, the user will be able to rate the steps and add a comment. This will be feedback for ALL the steps.
4. If the user clicks on a step to access the Step Summary the they will have the option to select the Blue Star icon in the far right corner. Since you are selecting the Blue Star icon from a specific step that pop up window will default in the info of that specific step.
5. For either way, enter a Comment (required).
6. Select Submit.
7. The user will get a confirmation message that the feedback was successfully submitted.
The feedback is now available for review by your Planner/Scheduler. They will now either accept or reject the feedback.
If the task you are working on is a task with no numbered Job Plan attached or its a Master Job plan there will not be feedback options (ie - the icons will not be there). In this case the tech would add any information to the Notes section and notify your Planner/Scheduler.
This will help us build out reusable job plans in the future.
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