eFactoryPro Wiki

2.5 As a Supervisor, how do I correct overlapping Malfunction times?

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Steps in the screenshots correspond to the numbers in the headings.

Important info about Malfunction time:
  • Malfunction is tracked at the Task level.
  • You can now have DIFFERENT pieces of equipment at the WORK ORDER level.
  • You cannot take a machine down that is already down – this helps prevent problems.
How to AVOID overlapping Malfunctions:
  • Never close a Task with overlapping downtime.
  • DTW Tables in Power BI – (Files Menu) – Report that shows you the overlaps – Run this report weekly and clean up any overlapping malfunctions.
  • Look at the Task level on any MALFUNCTION review and make sure there are no overlapping Malfunctions.
To clean up an overlap, delete one of the Malfunction entries:

1. Click on the Task ID to navigate to the Task that has the overlap.

eFactoryPro - Work Module - Google Chrome

2. Click on the Malfunction icon.

Here the user can see that there is in fact overlapping malfunctions. At this point the techs need to communicate and figure out which malfunction is correct and which one needs to be deleted.

eFactoryPro - Work Module - Google Chrome

3. Click on the three dots icon and select Delete.

4. A pop-up box will ask you to confirm the deletion. Click Yes.

A confirmation message tells you that the malfunction was deleted. 

If it is the OTHER malfunction that needs to be deleted:
eFactoryPro - Work Module - Google Chrome

1. Select the Overlapping Malfunction button.

2. Select the Task ID button to go to that task.

3. Select the Tasks Malfunction button and follow the steps to delete laid out above.

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Next Article 2.6 As a Supervisor, how do I re-open a REVIEWED Task/WO ?