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3.7 What is considered to be Break-in work?

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Emergency work requests are defined as Priority 1 tasks that have an immediate effect due to Safety, Environmental conditions, throughput rate (amount produced) and/or Quality.  Because P1 Tasks require immediate action, they should break the DAILY SCHEDULE.

P1 > breaks daily.

The goal is to complete Priority 1 work requests in 24 hours or less and provide continued effort through completion and review.

Much like Emergency (Priority 1) work, Priority 2 Urgent work requests effect Safety, Environmental conditions, throughput rate and/or Quality in an urgent manner and require prompt action.  Because they are not as severe as the P1 Tasks, P2 Tasks should break the WEEKLY (not daily) SCHEDULE.

P2 > break weekly.

Priority 2 Urgent work should NEVER break the daily schedules!

The goal is to complete Priority 2 work requests in 1 to 7 days.

Additionally, Break-in work does not have a Scheduling Period or an affected period (indicating that it has not gone through weekly scheduling.)

Since both Priority 1 & 2 work requests have the potential to impact the pre-determined schedule, it is of the utmost importance that the requests are validated by the Team Lead/Supervisor before sending a technician to the repair site or introducing these into the weekly schedule.

As you know, not all sites have a TL or Supervisor and the Planner Scheduler often fills that role.  Whoever is responsible for Daily Scheduling at your site, needs to ensure that:

•  Accomplish Priority 1 & 2 work requests.

•  Redirect technicians   from   scheduled   PM/PdM   work   to   accomplish emergency/urgent  work must  be  taken seriously to  ensure  proactive maintenance activities are completed.

•  Have the discipline to allow break-in work ONLY when appropriate.

For the purpose of discussion, when looking at EFP, here is the criteria for Break-in work:

Priority is either 1-Emergency or 2-Urgent.

Task can be in any of these statuses:  Completed, Hold, In Progress, In Planning, New, Ready for Execution.

Please note two things:  

  1. You WILL see Completed Tasks that have not been reviewed.  
  2. There is no Date Range restriction -- so if you have very past due Tasks that are not reviewed, they will show up until you get them cleared out of your queue.

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