As I am sure you know, ATS has a number of different contract variations based on customer needs. In some sites, we are responsible for purchasing parts and managing the crib. In other sites, we may manage the crib, but all part transactions are handled outside of eFACTORYPRO.
Steps in the screenshots correspond to the numbers in the headings.
If your site's inventory is purchased and tracked in EFP, the system automatically validates when material is not in stock, and places the Task on HOLD/Waiting on Materials until the part is received into stock. Because your site is not responsible for inventory, that validation is skipped in the system and we will follow these steps.
1. From the Work Module, click the Task tab and find the appropriate task.
If it is not in your Open Tasks, you can go to All Tasks, click on the three lines next to Task Id, enter the task number, and click on line to bring the task into the lower panel.
2. Click on the task Summary icon.
3. Select the drop-down arrow next to status and choose HOLD.
4. From the drop-down arrow next to status reason choose Waiting on Service (Waiting on Production or Waiting on Materials).
5. The Task now shows in the Grid and in the summary panel as HOLD/ Waiting On Service (WMAT/WOP).
6. Click Save
Once the part is delivered to the site or the service is complete, change the status to In Progress.
As a best practice, you may want to add a note that the part has arrived.
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