8.7 | What if I can't see one of my customers in the eCommerce dashboard?
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Purchasing Functions
1. Processing and Posting the Purchase Order 11
- 1.1 How do I bundle Requisitions for the Same Supplier?
- 1.2 As a Buyer, how do I create a site-specific search for requisitions to release?
- 1.3 How do I attach a document to the Purchase Order?
- 1.4 How do I run the Purchase Order Report?
- 1.5 Is there an easy way to set up my screen to see all the events at once?
- 1.6 How does the system calculate Past Due (as listed in the PO header)?
- 1.7 I have a GNS PO where the ST# on the PO header is different than the PO line. What happened?
- 1.8 I am trying to post the PO and I am getting an error message: Please review Part line 1. Each line must contain a Valid Customer Promised Date prior to posting a purchase order.
- 1.9 What is the Supplier Group and how does it affect the PO?
- 1.10 If I am working with the MX Buyer Screen, and I have a PO for a non-EDI Vendor, can I change the address to an alternate address after posting?
- 1.11 What kind of shipping/freight instructions prints on the PO Report?
2. Troubleshooting the Posted PO 8
- 2.1 How can I tell if the Customer Want by Date has been changed by the Site?
- 2.2 I have a Parts PO that is in Received Full Status that needs to be opened back up. How do I change that?
- 2.3 How do I reverse out a GNS Receipt?
- 2.4 Site is saying they can't receive the PO and needs to close it out. How do I fix it?
- 2.5 I have a PO that has been canceled. How can I add to it?
- 2.6 In checking the Events Tab, I got a Failure Message that the PO was NOT created in SAP. It looks fine in EFP. What do I do?
- 2.7 As a Purchasing Supervisor, how do I change a Goods and Services PO from Received Full to Received Partial?
- 2.8 How do I cancel a duplicate line on a PO?
3. Creating a New Part in the System 10
- 3.1 What do I need to know about the Part Record?
- 3.2 What happens after the Tech enters a NEW PART request in the Portal? (Buyer creates part in MDS)
- 3.3 As a buyer, what are the steps to enter a singular new part using the MDS Explorer Interface.
- 3.4 How do the search filters work when creating a new part in the MDS Explorer Interface?
- 3.5 When would I see a Replacement Part Number?
- 3.6 What do I need to know about Alternate Part Numbers?
- 3.7 Using the Part Group Screen
- 3.8 How do Supplier Part Numbers work?
- 3.9 How do I follow-up on an Emergency PO New Part request?
- 3.10 What is the Sourcing Role used for?
4. Understanding the SAP Integration 1
5. Understanding the SCS / Buyer Roles Handoffs 4
6. EDI 35
- 6.1 What is EDI?
- 6.2 Is there a listing of the EDI Transaction numbers?
- 6.3 How do I know if the Vendor accepts EDI Transactions?
- 6.4 What happens when the Buyer hits POST when sending a PO to an EDI Processing Vendor?
- 6.5 How is PO Bundling affected by EDI?
- 6.6 What happens when an EDI Vendor ACCEPTS all lines of the initial 850 PO?
- 6.7 How can I set up a search to see POs that were Vendor Rejected by EDI Vendors?
- 6.8 What happens when an EDI vendor rejects all of the PO lines after the initial 850 document?
- 6.9 When should I expect to see an 860?
- 6.10 How can I set up a search to see EDI POs that are Awaiting Changes?
- 6.11 EDI - What happens if the Vendor sends back changes on the 855? (Quantity or Back-Order)
- 6.12 What happens if the Vendor sends back QUANTITY changes on the 855?
- 6.13 What happens if the Vendor sends back QUANTITY changes on the 855 in the form of a BACKORDER?
- 6.14 What happens if the Vendor sends back PRICE changes on the 855?
- 6.15 What happens when there are multiple lines on the PO and not all were accepted?
- 6.16 How does EDI handle Shipping?
- 6.17 How do I add an expediting charge on an EDI Vendor PO?
- 6.18 How do I cancel a line (or an entire PO) with an EDI vendor if they have already sent back an 855? (EDI Process Changes UNCHECKED)
- 6.19 How can I cancel a line or a PO with an EDI vendor after the 855 has been accepted? (EDI Process Changes checked)
- 6.20 What happens when an EDI vendor sends back an 855 Vendor Acknowledgment with a replacement part?
- 6.21 Where can I see if there are alternate addresses entered for my Site?
- 6.22 How can I change the address field on a PO to ship to an alternate address for a site?
- 6.23 How do I create an alternate address on a Place Record?
- 6.24 SPS Ad Hoc Reporting User Guide
- 6.25 Which reports can be sent from the SPS Analytics/Ad Hoc Reporting tool?
- 6.26 How is ATS notified when there are Errors in the SPS processing of EDI POs?
- 6.27 The part need has been canceled on the task. How do I cancel the line with the vendor?
- 6.28 How can I access the PowerPoint for the Copy/Partial Copy presentation?
- 6.29 How can I search for EDI Suppliers?
- 6.30 What can the buyer change on an EDI PO once the 850 has been sent to the supplier?
- 6.31 I have a PO for a non-EDI Vendor, can I change the address to an alternate address after posting?
- 6.32 When can I change the Addresses ID or Alternate Address an EDI PO?
- 6.33 What happens when the Vendor sends a Shipping Notification before the buyer has had a chance to accept the changes on the PO?
- 6.34 As a buyer, I need to reduce quantity on a part PO line that has been Partially Received. How do I do that?
- 6.35 How can I lower quantity on a PO that has been partially received and we aren't getting the remaining qty?
7. Purchasing Reports 9
- 7.1 How do I get to the Reporting Server?
- 7.2 Client Report Screen
- 7.3 ATS Report Viewer Guide
- 7.4 How do I request an email subscription to a report?
- 7.5 When would I run the Open Req _ PO Report?
- 7.6 When would I run the Monthly Purchasing Total Report?
- 7.7 How do I run the Purchase Order Detail Report?
- 7.8 How do I run the Purchase Order Report?
- 7.9 If an alternate address is used, will it show on the PO Report?
8. Using the eCommerce Store 15
- 8.1 | How do I "Masquerade" as a Customer to place an order in eCommerce?
- 8.2 | QRG: How do I "Masquerade" as a Customer to place an order in eCommerce?
- 8.3 | How do I place a New Product order for a customer in eCommerce while Masquerading?
- 8.4 | QRG: How do I place a New Product order for a customer in eCommerce while Masquerading?
- 8.5 | How do I place a Non-Priced Repair Order for a customer in eCommerce while Masquerading?
- 8.6 | QRG: How do I place a Repair Order for a customer in eCommerce while Masquerading?
- 8.7 | What if I can't see one of my customers in the eCommerce dashboard?
- 8.8 | How do I see the status of an order I placed while masquerading as a Customer?
- 8.9 | Can I change a Ship To Address for a Customer in eCommerce?
- 8.10 | What if payment by Purchase Order is not an option for one of my Customers in Checkout?
- 8.11 | What if my credit card transaction fails in eCommerce?
- 8.12 | What if a Tax-Exempt customer is being charged tax in eCommerce?
- 8.13 | What if I have questions about an Order in eCommerce?
- 8.14 | How do Harvard Orders flow through eCommerce for an FMS Site?
- 8.15 | QRG: How do Harvard Orders flow through eCommerce for an FMS Site?
9. Purchasing Assistant 14
- 9.1 Buyer Expedite List
- 9.2 Expediting List
- 9.3 Emailing FMS Support
- 9.4 Billing Dival
- 9.5 Expedite Past Due
- 9.6 How to create the PPO report
- 9.7 Power BI
- 9.8 Problem Purchase Order (PPO)
- 9.9 Run Open PO Report
- 9.10 Set Up Vendor
- 9.11 Set Up COI
- 9.12 Uploading Grief
- 9.13 Past Due Report
- 9.14 What is an EMR Rating and where is it listed for a vendor?
Other Resources
- eFactoryPro Basics
- Technician Work Module Documentation
- Customer Work Module Documentation
- Supervisor Functions in the Work Module
- Work Module Videos
- Planner Scheduler Documentation
- Planner Scheduler Videos
- Client Tips and Tricks
- Supply Chain Specialist Documentation
- SCS - Spirit Aerosystems
- eFACTORY Report Documentation
- ATS Standard Metrics Definitions
- Power BI Documentation
- Power BI Videos
- Mobile Technician
- Mobile Customer
- Mobile App Videos
- Support / Feedback / Training Documentation
- Spanish Documentation
- Planned Outage Longer than Two Weeks
- What is New in eFACTORYPRO?
- FAQ
- Accounting
- SAP Training Materials: EFP2.0
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