eFactoryPro Wiki / Purchasing Functions / 8. Using the eCommerce Store

8.10 | What if payment by Purchase Order is not an option for one of my Customers in Checkout?

Updated on May 11, 2021

Steps in the screenshots correspond to the numbers in the headings.

The ability to pay by purchase order must be set up by an eCommerce administrator if you are "masquerading" into an account and do not see this as an option during checkout.

As a buyer, if you are switching sites it is VERY IMPORTANT that after switching sites that you make sure the cart is EMPTY. If it’s not empty please clear it or anything your new site will not need.

1. If the Payment Options do not include Purchase Order and you feel that the customer should be an active "Terms" customer with ATS, please contact [email protected].

mail to: [email protected]

2. The account must be verified to have current terms with the Customer Service Team and then manually set up in eCommerce.

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Previous Article 8.9 | Can I change a Ship To Address for a Customer in eCommerce?

Next Article 8.11 | What if my credit card transaction fails in eCommerce?

Purchasing Functions

1. Processing and Posting the Purchase Order 11

2. Troubleshooting the Posted PO 8

3. Creating a New Part in the System 10

4. Understanding the SAP Integration 1

4.1 Is there an overview of Financial Lock and how that works?

5. Understanding the SCS / Buyer Roles Handoffs 4

6. EDI 35

7. Purchasing Reports 9

8. Using the eCommerce Store 15

9. Purchasing Assistant 14

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