If a credit card transaction fails, the order will not be placed in eCommerce.
There are several reasons that a credit card transaction could fail while checking out in eCommerce:
1. Invalid credit card number entered. If this occurs, you will be returned to the checkout. A red warning will appear below the credit card number text box stating "Credit Card Number must be valid". Verify the credit card number and re-enter.
2. The credit card is expired and the charge cannot be made. The error shown below will appear, you must use a credit card that is not yet expired.
3. Using the incorrect CVV code will also cause an error (shown below). Enter the correct code to complete checkout.
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