Steps in the screenshots correspond to the numbers in the headings.
Buyers have the ability to Reverse out a GNS Receipt as long as the PO is in a Received Partial Status and NOT Financially Locked.
If the PO is Received Full or Financially Locked, you MUST submit a ticket with the Help Desk to have the GNS Purchase Order changed to Received Partial before anything else can be done with it.
In our example, the Site needs to have the Receipt for Line 1 on PO 248779 reversed. We can see that the line is still in the Received Partial status. The site can contact the Buyer to have this reversed.
Buyer Instructions:
1. From the main menu in the CLIENT, go to Inventory > Purchasing > Purchase Order.
2. Enter the PO number in the search text field and click the green magnifying glass.
3. The record will load.
4. The first thing you will want to do is check the Events tab in the lower workspace. Click that.
5. Check to see there is a Success message for both the PO integration and the Receipt integration.
6. If your PO has more than one line, note that the Event message is very specific indicating the line number and dollar amount.
7. Click on the Goods and Services tab.
8. Click to highlight the line you are trying to reverse.
9. Enter a reversal reason.
10. Click Save in the header or Control S.
11. Click the Delete/Reverse Button.
12. A pop-up box asks you to confirm your selection. Click Yes.
13. As as a final check, go back to the Events Tab.
14. There will be additional messages, including the reversal in EFP and the update in SAP.
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