eFactoryPro Wiki

8.13 | What if I have questions about an Order in eCommerce?

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There are a number of ways you can get assistance with an eCommerce quote or order.   If you are having a difficult time placing an order, you can contact:

1. The ATS Customer Service team at 1-800-328-7287 or email: [email protected]

3. On the eCommerce site, buy.advancedtech.com, if you hit the "Contact Us" tab, you can email a question directly into Customer Service.  Each customer email is sent to Salesforce as a Case and the customer service team responds as these are received.

4. Additionally, we have tried to answer as many questions as possible in the wiki documents that you are reading.

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