Steps in the screenshots correspond to the numbers in the headings.
All buyers have the ability to fix a Parts PO that is in a Received Full or Received Partial status. The Purchasing Management team may decide to restrict this transaction to only your Buyer Support Team - so please confirm with them the policy you are to follow.
Parts PO Lines in a Received Full status are different than GNS Lines that are Received Full.
If a GNS PO is in a Received Full status, it must be sent to the Help Desk to be returned to the Received Partial status.
If ANY line has the Financial Lock box checked, it cannot be reopened.
1. From the main menu, go to Inventory > Purchasing > Purchase Order.
2. Expand the red chevron.
3. Enter the PO ID.
4. You could also enter your Ship To Place and Status of Received Full.
5. Click the green magnifying glass to load.
6. The PO Loads.
7. It's a good idea to check the EVENTS first to make sure that the PO and the Receipts successfully transferred over to SAP.
8. Click on the Receipts tab.
9. Click on the Receiving ID hyperlink.
10. The breadcrumb now says Purchase Order > Receiving.
11. Note that the Posted Status currently says Full.
12. In order to be unposted, the quantity must be present in the bin that it was received into. Note the Part ID, quantity, location and bin for each line.
12.1. Go to Inventory>Stock and confirm stock is present for line 1.
12.2. Repeat the process for line 2.
If necessary, you may need to do a Misc Adjustment to get the part back into the proper bin.
13. Click Unpost. All PO Lines will be unposted.
14. As always, check the Events to make sure that everything processed properly.
15. The SCS would go to Inventory > Logistics > Receiving. This is one time that you do not hit NEW.
16. Expand the red chevron.
17. Enter the PO ID and click the green magnifying glass.
18. The receiving record loads. The Receipt is now in a partial status. The Reversed checkbox is checked.
19. If the buyer needs to adjust the quantity or price on the PO, the SCS will need to delete the lines from the UNITS SECTION in order to remove this receipt record. Highlight each line individually and click Delete.
20. You will receive a confirmation message for each line. Click Yes.
21. After both lines are deleted, post the document and it moves to "Full". You are literally just posting an empty receipt - that is fine, it is just removing the record from the system.
The buyer would be able to make the changes at this point, re-post the PO, and the SCS could then receive the PO again.
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