There are many reasons why an Integration might fail between EFP and SAP. Remember, SAP is the Accounting system of record and EFP is the Purchasing system of record. Anytime that you post a PO, you must check the Events Tab for confirmation that the PO has Posted in EFP and the integration was successful to SAP. The Error message will give you an indication of what you need to do to fix the issue.
In our example, we have a Goods and Services Purchase Order for Fastenal Bin Stock. The Supply Chain Specialist created the Requisition with one line for each quarter, and entered a Customer Promise Date of the first day of the quarter.
1. As part of the posting process, the Buyer must enter a Customer Promised Date for each line.
As this is VMI Bin Stock, it would be acceptable to put the same Customer Promised Date.
2. An event is created when the Customer Promised by Date is Entered.
3. The Buyer goes through the normal PO Process, finishing with Posting the PO.
4. Once you notice that the integration has failed, you need to contact the Help Desk and ask them to re-trigger the integration.
Until the PO is successfully posted in SAP, any and all receipts that are made in EFP will also fail. It is ALWAYS a good practice to check for successful integration at the end any buyer transaction and before the SCS begins any receiving transactions.
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