Steps in the screenshots correspond to the numbers in the headings.
In our example, we have a multiple Line PO. The 850 has been sent to the Vendor. When we receive the 855 back, we see the following: Line 1 has changes, Line 2 Accepted, Line 3 Rejected.
1. The header status remains as Post Pending because it didn't automatically go to SAP -- there are things we have to fix at the line level before we can process the PO.
2. You know that the 855 has been received because the Acknowledgment Date is populated.
3. The EDI Workflow Status in the Header is Awaiting Changes.
4. Line 1 has changes that were requested by the Vendor. We know this because the EDI line status is Awaiting Changes and the status is Post Pending.
4.1. Expand the red chevron at the beginning of the line.
4.2. Under the Changes Received section, you will see the changes requested by the vendor. They only have 3 of the item and the site requested 4.
4.3. If you want to accept the change, you must first click the Partial Copy checkbox and then click COPY in the line section.
Be aware, if there are other changes sent back by the vendor, when you process the Partial Copy transaction, those changes will be automatically accepted. (For example, if the vendor also sent back a new Promised By date or a new price, those would also be accepted when accepting the quantity change in the Partial Copy transaction)
4.4. A confirmation message will tell you that the transaction has processed. The new PO is listed.
4.5. The PO Line is now updated to Changes Processed and the order quantity is changed from 3 to 4.
4.6. Of course, the Events Tab will track these changes, including the new PO number.
5. Line 2 was Accepted. Nothing further needs to be done on this line.
6. Line 3 was Vendor Rejected.
6.1. If the line status says Vendor Rejected it means it was completely rejected. If you wanted to confirm this, you could expand the red chevron on the line level.
6.2. Once again, we want to COPY this line to another PO, but this time we have to do a Complete Copy. Click the Complete Copy checkbox and then the Copy button.
6.3. A confirmation message appears. Click Yes.
6.4. Two messages appear in the lower right of the screen.
6.5. The line (#3) is now Canceled, the EDI Line Status says Vendor Rejected.
7. The PO Header is now in a Change Order Status. You must follow the normal approval process.
8. Change the Approval Status to Submitted. Click Save.
9. This kicks off an Escalation.
10. Change from Pending to Approved and Save.
11. Click POST in the Header.
12. Check the Events Tab.
13. An 860 has been sent to the vendor with the updated PO changes.
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