Steps in the screenshots correspond to the numbers in the headings.
Each PO line (whether Parts or GNS) must have a Customer Promised by Date entered by the Buyer before the PO can be posted.
1. From the main menu, go to Inventory > Purchasing > Purchase Order.
2. To get this error message, you will have processed the PO as usual. You entered the confirmation information from the Vendor.
3. Chose Confirmed from the Workflow drop-down.
4. Changed the Approval status from Pending to Submitted.
5. You hit the Save button.
6. That kicked off an escalation. Note that the Escalation tab shows a (1). You clicked on that.
7. You changed the approval status from Pending to Approved and clicked SAVE in the header or use Control + S.
8. Each line has to have a Customer Promised Date or you will receive the error message above.
In our example, we have missed the Customer Promise Date on Line 1, so we received the error message.
9. Add the Customer Promised Date by typing it in or selecting it from the calendar from the drop-down arrow.
10. Click Save.
Whenever the Customer Promised Date is entered the first time in the creation of a Part line or whenever the Customer Promised Date is changed or updated, an event is recorded in the Events tab.
11. Click Post.
12. Click Print.
The ATS Reporting Server will load. Go back to the CLIENT and hit Print again. From there you will follow your normal process to send the PO to your Vendor.
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