Essential Resources: To complete this training you must have access to eFactoryPro.
This training course will take you through the steps on entering a malfunction, stopping a malfunction, and editing a malfunction.
It is important to remember:
- The Task that took the machine down SHOULD be the one that takes it back up. In eFACTORYPRO, downtime is tracked at the Task level.
- Before entering a Malfunction on a machine, you should check the Related Malfunction tab.
- If the machine is already in a Down or Reduced state, there is no need to enter another Malfunction start against it... simply talk to the Tech who is working on the machine.
- Always check the Related Malfunction tab before adding a Malfunction to the Task.
To Edit or Stop a Malfunction that was entered when the Task was created
1. Select the Malfunction icon on the Task lower panel.
2. Select the three-dot icon under ACTIONS.
3. Select Edit.
4. Select the drop-down arrow to enter a stop time.
5. Select a day and time and select Set.
6. Select SAVE.
7. This will bring the machine back to an UP status and it will give you a Repair Time.
If the Work Order was put in with the equipment as “Up” or “Reduced” and you have to take it down to do part of your work, you will have to enter the Malfunction information in stages. Please follow these steps:
8. Go into the Malfunction icon and click +MALFUNCTION.
9. Select a Malfunction type.
10. Select a Malfunction Start Time.
11. Select SAVE.
12. This will give you the duration thus far (from the time entered until the current time).
If the user creates a malfunction with the same status, there will be a line in red that reads "An overlapping malfunction exists and continuing will over calculate down time."
13. To bring the status back UP, select Edit from the three-dot icon.
14. Enter a Malfunction Stop Time.
15. Select SAVE.
16. Total Repair Time will be displayed.
To remove a Malfunction that was created in error from the TASK, follow these steps:
17. Click on the three-dot icon under Actions and select Delete.
18. A message will ask you to confirm the Delete - click YES.
19. A pop-up confirming a successful deletion will appear in the upper right corner.
To remove or edit a Malfunction that was created in error from the WORK ORDER, follow these steps:
In the following example the Work Order has two tasks under it, each with it's own malfunction. If both malfunctions are on the same piece of equipment overlapping malfunction information will also be listed.
20. From the Work Order view find your work order.
21. Select the Malfunction icon.
22. Under Actions select the icon of the malfunction that needs to be corrected/deleted.
23. If the user DELETES they will get a confirmation message.
24. If the user selects EDIT they will have the option to edit the malfunction start time or add a malfunction stop time.
If there is ONE task with a malfunction and that malfunction is deleted or stopped, the equipment will automatically be put back into an UP status.