1. From the Tech Portal, navigate to the Status Monitor by clicking the link at the top of the page.
2. Once in the ESM, click the F11 button for a full screen view.
4.3 How do I display the Equipment Status Monitor in full screen?
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Technician Work Module Documentation
1. Creating a Work Order/Task in the Technician Work Module 8
- 1.1 As a Technician, how do I create a Work Order in the Work Module?
- 1.2 As a Technician, how do I add a Task to an MPRO Work Order in the Work Module?
- 1.3 As a Technician, how do I Cancel a Task and Work Order in the Work Module?
- 1.4 As a Technician, how do I mark a Task as Proactive?
- 1.5 As a Technician, what has to be completed in a Task?
- 1.6 As a Technician, how can I request a Service through the Work Module?
- 1.7 As a Technician, how do I Request a NEW PART in the Work Module?
- 1.8 As a technician, when will I see Affected Equipment (Tool and Die equipment)?
2. Editing Work Orders/Tasks in the Technician Work Module 24
- 2.1 Is there an overview of how Malfunction/Downtime is calculated in the Work Module?
- 2.2 As a Technician, how do I correct a Work Order that was incorrectly put in as "Down"?
- 2.3 As a Technician, how do I enter/stop/edit a Malfunction in the Work Module?
- 2.4 How do I correct overlapping Malfunction times in the Work Module?
- 2.5 As a Technician, why can't I add a malfunction to an open Task? (Sub-Location)
- 2.6 As a Technician, how do I change the Equipment/Sub-Location on a Work Order?
- 2.7 As a Technician, how do I print off a PM in the Work Module?
- 2.8 As a Technician, if I use the PRINT button from the Work Module, will I be able to see that the task was marked as "Regulatory"?
- 2.9 As a Technician, when do I need to enter a Reason for Variance in the Work Module?
- 2.10 As a Technician, what do I need to know about adding a Follow-Up Task in the Work Module?
- 2.11 As a Technician, what do I need to know about adding LABOR to the Task in the Work Module?
- 2.12 As a Technician, what do I need to know about the NOTES section of the Work Module?
- 2.13 As a Technician, what do I need to know about the Labor Hours button?
- 2.14 As a Technician, how do I enter Repair Codes in the Work Module?
- 2.15 As a Technician, what do I need to know about the Task Summary in the Work Module?
- 2.16 As a Technician, what do I need to know about the STEPS section of the Task in the Work Module?
- 2.17 As a Technician, how do I add feedback to Steps in the Work Module?
- 2.18 As a Technician, what do I need to know about the ATTACHMENT section of the Task in the Work Module?
- 2.19 As a Technician, can I see hyperlinks that have been added to a Task?
- 2.20 As a Technician, how do I Cancel a Task in the Work Module?
- 2.21 As a Technician, how do I mark a task as needing a Qualified Technician in the Work Module?
- 2.22 As a Technician, how do I enter a Meter Reading in the Work Module?
- 2.23 As a Technician, how do I mark a Task as Hold-Waiting on Materials in the Work Module? (ATS does NOT manage inventory in EFP)
- 2.24 As a Technician, what will I see in the Task/Work Order summary under Skill Sets?
3. Overview/Navigation of the Technician Work Module 24
- 3.1 How I do I use the eFACTORYPRO Wikipedia Page?
- 3.2 Using the Navigation Pane in the Work Module
- 3.3 Technicians: Basic Work Module Navigation
- 3.4 Navigating the My Work screen in the Work Module
- 3.5 As a Technician, how can I set my default site location in the Work Module?
- 3.6 As a Technician, what external website links are available in the Work Module?
- 3.7 ATS Report Viewer Guide
- 3.8 As a Technician, how can I run a Report with my time stamps (Labor) for the week in the Work Module?
- 3.9 Technician: Task and Work Order views in the Work Module
- 3.10 As a Technician, how do I use the filters when looking for work in the Work Module?
- 3.11 As a Technician, how do I find work in the Work Module? (Task Views)
- 3.12 As a Technician, how do I see the Cost Center associated with the Equipment?
- 3.13 As a Technician, what info will I see under the EVENTS icon on a Task in the Work Module?
- 3.14 As a Technician, what do the NOTES line codes mean in eFACTORYPRO?
- 3.15 As a Technician, how do I see the Tasks to work on for the day - My Work Screen
- 3.16 Technician - Work Module Basics Guide
- 3.17 As a Technician, how can I export and print a list out of the Work Module?
- 3.18 As a Technician, how do I Customize the Grid View in the Work Module?
- 3.19 As a Technician, when will I see people listed in the Assignments section of the Summary Tab?
- 3.20 How do I get to the Reporting Server?
- 3.21 As a Technician, how do I view equipment service history in the Work Module?
- 3.22 How do Task Status and Task Status Reasons interact?
- 3.23 As a Technician, what do I need to know about Adding Task Activity Subtypes in the Work Module?
- 3.24 Equipment Screen Navigation
4. Equipment Status Monitor in the Work Module 14
- 4.1 Equipment Status Monitor (ESM) Summary
- 4.2 ESM landing page according to user access
- 4.3 How do I display the Equipment Status Monitor in full screen?
- 4.4 How do I create a group in the ESM?
- 4.5 How do I edit a group in the ESM?
- 4.6 How do I delete a group in the ESM?
- 4.7 What does the Equipment Identifier button do in the ESM?
- 4.8 How do I sort by criticality in the ESM?
- 4.9 How do I see the total number of machines by status in the ESM?
- 4.10 How can I view all equipment in a sub-location in the ESM?
- 4.11 How do I identify Down Equipment in the ESM?
- 4.12 How do I get to the summary of a piece of equipment from the ESM?
- 4.13 How can I get to a Task or Work Order that is causing downtime from the ESM?
- 4.14 Alerts in the Equipment Status Monitor (ESM)
5. Step by Step Instructions for the Work Module 6
- 5.1 Quick Reference Guide - As a Technician, how do I add a Task to a Proactive Work Order in the Work Module
- 5.2 Quick Reference Guide - Changing Equipment/Sub-Location on a Work Order as a Technician
- 5.3 Quick Reference Guide - Entering a Reason for PM Non-Compliance in the Work Module as a Technician
- 5.4 Quick Reference Guide - ESM: Identifying Work Orders/Tasks causing Downtime as a Technician
- 5.5 Quick Reference Guide - ESM: Viewing All Equipment in a Sub-Location as a Technician
- 5.6 Quick Reference Guide - ESM: Identifying Down Equipment as a Technician
6. Managing Parts in the Work Module 19
- 6.1 As a Technician, how can I request a Service through the Work Module?
- 6.2 When does EFP mark a Task as HOLD/Waiting on Materials in the Work Module?
- 6.3 What is the New Part Escalation process? Where do the escalations go? What happens after the Tech enters them?
- 6.4 As a Technician, how do I Request a NEW PART in the Work Module?
- 6.5 What shows up in "recently used" parts?
- 6.6 How does Hold-Waiting on Materials work for sites not managing parts in EFP?
- 6.7 How does the part need search work when starting from the "Equipment" option?
- 6.8 If some, but not all, of my parts are in stock, how does that look on the task?
- 6.9 What do the tiles mean on the Selected Part screen (As Selected, Faster Lead Time, Custom)?
- 6.10 Parts Screen Navigation
- 6.11 As a Technician, how do I consume a part in the Work Module?
- 6.12 How do the filters work on the Parts Search screen?
- 6.13 As a Technician, how do I add a part to a Task?
- 6.14 FAQ: What information is the Part Search pulling from when working in the Work Module?
- 6.15 FAQ: How are the Lead Times that are displayed in the part screens calculated?
- 6.16 FAQ: What do the tiles mean on the Selected Part screen?
- 6.17 FAQ: How do Replacement Parts work?
- 6.18 FAQ: What is a Commodity Group
- 6.19 FAQ: How are Bins displayed when working with Parts in the Work Module?
Other Resources
- eFactoryPro Basics
- Customer Work Module Documentation
- Supervisor Functions in the Work Module
- Work Module Videos
- Planner Scheduler Documentation
- Planner Scheduler Videos
- Client Tips and Tricks
- Supply Chain Specialist Documentation
- SCS - Spirit Aerosystems
- eFACTORY Report Documentation
- ATS Standard Metrics Definitions
- Power BI Documentation
- Power BI Videos
- Mobile Technician
- Mobile Customer
- Mobile App Videos
- Support / Feedback / Training Documentation
- Spanish Documentation
- Planned Outage Longer than Two Weeks
- Purchasing Functions
- What is New in eFACTORYPRO?
- FAQ
- Accounting
- SAP Training Materials: EFP2.0
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