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6.17 FAQ: How do Replacement Parts work?

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Steps in the screenshots correspond to the numbers in the headings.

What is a Replacement Part and how do they work in the Parts Screen?

  • Replacement Parts are used by the Purchasing Team when an existing part is no longer available from the vendor or supplier.  With the new Part Need Search, we are only considering Replacements parts when the original part is no longer available.  In this situation, the Purchasing team will enter the Part ID of the new part on the Replacement tab of the Existing Part Record, and enter a date when the original part will no longer be available.  This will be marked as a permanent replacement.
  • Everyone who has access to the Part Screen can see the new Replacement Part number noted on the Part Record in the CLIENT.  Don't forget, replacement parts are chosen because they are virtually the same in Form, Fit and Function.  They are set at the enterprise-level (meaning it applies to all of ATS) and can only be set by members of the Purchasing Team or those with an Admin role.

Will a Replacement Part show up differently in the parts screen of the Work Module?

If you search for a part, and it has a replacement, you this will show up differently on the Part Screen in the Module. There will be an "eye" icon that indicates that this part has a replacement.  

What happens when I select a Replacement Part?

  • Once a Replacement Part has been added to the part record, the Purchasing Team must go into the stock record for original part at each site and take the min/max to zero.
  • As the Tech adds the original part in the portal, the quantity will be consumed until there is no more to be had.
  • Once the quantity has gone past the quantity on hand, the replacement part will come into play.  
  • If you have stock on hand for the replacement part, that will be available to be consumed next.
  • All back-orders will go to the replacement part number.  A confirmation message will tell you that is happening.

If the original part quantity is getting consumed entirely and the Replacement is getting back-ordered, you will get a message to that effect. The Stock for the original part should be exhausted before going to the Replacement Part.  This is why the system has split the request into two lines of two parts each, instead of taking all the parts from the replacement part -- even though there is more than enough stock to take all of the quantity from there.

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