Before making the decision to keep the part, you may want to check the Part Transaction log to see how quickly the part is moving through your inventory.
1. Before you receive the PO - STOP. You must contact your Purchasing Department.
2. Enter the information on the Problem PO Log, filling out each field with as much information as possible.
3. Call or email your Buyer to let him/her know an update must be made to the Purchase Order.
4. The Buyer will update the PO and re-post it.
5. The Buyer will notify the SCS that the PO is ready to receive.
If the site has already received the PO before contacting the Buyer, the Buyer will have to un-receive the PO, make the change, and then re-post before the SCS can re-receive.
If the site does NOT wish to keep the part, please see instructions: How do I return a part to the vendor?
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