Here are some examples.
1. The PO was created properly in EFP.
Steps in the screenshots correspond to the numbers in the headings.
2. The integration that must happen between EFP and SAP failed.
You must contact the Help Desk in this case to have the integration triggered manually.
3. This PO had both a GNS Line and a Parts line.
4. The SCS did not know that the PO failed the integration and went to receive the GNS line. It appears to look fine in EFP.
5. However, looking at the error messages, it failed in SAP.
6. When you expand out the message, you can see the reason why -- the PO has not been manually re-triggered in SAP.
It is really important to check the Events tab at each step of the process for details on the successful integration. Events will also track things like changes in the Customer Want by Date and Customer Promised by Date, as well as quantity and cost changes. Get used to checking your Events tab throughout the process!
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