Steps in the screenshots correspond to the numbers in the headings.
It is unlikely that you will get this error message very often, but it is confusing when you do. Usually when you receive this message, it is because the part was ordered for a Task, and the WorkOrder bin has not been set up for that Location at your site.
Here is what the error message looks like. You would get this when going to Inventory > Logistics > Receiving, then Entering the PO number in the PO field and clicking Save. Click OK to exit out of this error message and do some investigating.
Let's start by looking at the PO.
1. From the main menu, choose Inventory > Purchasing > Purchase Order.
2. Expand the red chevron.
3. Enter the PO number in the PO ID field and enter any other information you may want to narrow your search.
4. Click the green magnifying glass.
5. The record will load.
6. Click on the Parts tab in the lower workspace.
7. Click on the red chevron to expand the workspace.
8. The Work Order and Task IDs are listed.
9. The Location is also listed.
You now know that this part needs to be received into the Work Order Bin in the Customer Location, so you need to see if that exists. For that information, you need to go to the Portal.
10. Click on the Supply Chain Role.
11. Go to Bins.
12. Choose the Customer Location.
13. Click on the Three Lines next to Bin Name to bring up the search.
14. Enter Workorder. If no results populate, you know that no bin exists and that is why you are getting the error message when you are receiving.
15. Click on red + sign in the upper right corner. Then select +Bin.
16. Type in WORKORDER.
17. Click Save.
18. A confirmation message appears in the upper right corner and the bins (both for new are repaired stock) are created.
You can now receive the PO in the CLIENT. Simply follow the standard receiving process from this point on.
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