The easiest way to see if the NEW PART Request has been completed by the buyer is to have an search set up for this.
1. From the Main Menu, choose Service > Escalations.
2. Expand the Red Chevron.
3. Enter an Escalation Status of COMPLETED.
4. Enter a Status of COMPLETED
5. Enter the Approval Status of APPROVED.
6. Enter the Type as NEW PART NEEDS SOURCING.
7. In the Place ID field enter your ST#.
8. Click on the Green Magnifying Glass to load the results.
9. Click on the Arrow to the right of the green magnifying glass.
10. Choose Save As from the drop down.
11. Enter a title for your search "(Site Number) New Part back from Buyer"
12. Click OK.
You can now check this on a regular basis to keep on top of whether or not your NEW PART requests have been processed.
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